Your participation in this research survey is voluntary. You may choose not to participate. If you decide to participate in this research survey, you may withdraw at any time. If you decide not to participate in this study or if you withdrawl from participating at any time, you will not be penalized.
The procedure involves filling an online survey that will take approximately 3 minutes. The survey questions will be about your customer journey.
We will do our best to keep your information confidential. All data is stored in a password protected electronic format. The results of this study will be used to improve our customer service.
If you have any questions about the research study, please contact firstname.lastname@example.org